Every once in while we find ourselves at a crossroads in having to talk to our colleagues, team members, clients, managers, or C-suite executives about things that may not be very comfortable - perhaps work performance issues, technical problems that will cause significant schedule delays or lacking sales. This wonderful infographic from Net Credit offers sage methods to help you prepare; giving reminders to be mindful of your breathing, making eye contact, watching your body language, and, my favorite, listening hard. With preparation and practice, we are sure you can apply these ways to improve communication at work!